WORKSHOP OBJECTIVE
We have all experienced stress and anger at some point during our day to day life. It can be brought on by a myriad of reasons whether it is in the workplace or in our personal life. In the workplace employees at all levels can feel stressed out, anxious, and misunderstood. In our personal life the stresses can be even greater due to finances, family and responsibility. Anger is a powerful emotion. If not managed appropriately it may have destructive results for you, your colleges and your loved ones costing people their jobs, personal relationships, and even their lives when it gets out of hand. Uncontrolled anger can lead to arguments, physical fights, physical abuse, assault and self-harm.
This workshop will concentrate on how you deal with stress and anger, after all it is a personal emotion.
WORKSHOP OUTCOME
• Identify the best approach to a stressful situation (Alter, Avoid, or Accept).
• Understand what lifestyle elements you can change to reduce stress.
• How to use environmental and physical relaxation techniques.
• Understand anger dynamics.
• Understand the myths of anger.
• Know techniques in controlling anger.
• See differences between objective and subjective language.
• Know tips in identifying the problem.
• Express a feeling or position using I-messages.
• How to making a disagreement constructive.
• Understand hot buttons and personal anger dynamics.
• Understand the alter, avoid and accept response to anger.
METHODOLOGY
Lecture, Individual & Group Activity, Feedback Sessions, Discussions, Demonstration, Business Games, Role Plays, Videos
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WORKSHOP OUTLINE
Day 1
Module 1: Understanding Stress
• What is Stress? (Exercise)
• What is Stress?
• What is Eustress? (Exercise)
• What is Eustress?
• Adjust, Avoid, Accept (Exercise)
• Adjust, Avoid, Accept
Module 2: Adjust, Avoid, Accept
• Actions for Adjusting (Exercise)
• Actions for Adjusting
• Actions for Avoiding (Exercise)
• Actions for Avoiding
• Actions for Accepting (Exercise)
• Actions for Accepting
Module 3: It’s All About You
• Eating Properly (Exercise)
• Eating Properly
• Exercising (Exercise)
• Exercising
• A Good Night’s Sleep (Exercise)
• A Good Night’s Sleep
Module 4: Environmental Relaxation Techniques
• Escapism (Exercise)
• Escapism
• Music (Exercise)
• Music
• Laughing in the Face of Stress (Exercise)
• Laughing in the Face of Stress
Module 5: Techniques to Relax Your Body
• Stretch Away Stress (Exercise)
• Stretch Away Stress
• Breathing (Exercise)
• Breathing
• Meditation (Exercise)
• Meditation
Day 2
Module 6: The Nature of Anger
• The Pentagon of Anger (Exercise)
• The Pentagon of Anger
• Fight or Flight (Exercise)
• Fight or Flight
• Myths about Anger (Exercise)
• Myths about Anger
Module 7: Controlling Anger
• The Warning Signs (Exercise)
• The Warning Signs
• Coping Thoughts (Exercise)
• Coping Thoughts
• Using Relaxation Techniques (Exercise)
• Using Relaxation Techniques
• The Need to Vent (Exercise)
• The Need to Vent
Module 8: Separate the People from the Problem
• Objective or Subjective Language (Exercise)
• Objective or Subjective Language
• Identifying the Problem (Exercise)
• Identifying the Problem
• Using “I” Messages (Exercise)
• Using “I” Messages
Module 9: Working the Problem Together
• The Art of Disagreement (Exercise)
• The Art of Disagreement
• 10 Negotiation Tips (Exercise)
• 10 Negotiation Tips
• Building Consensus (Exercise)
• Building Consensus
• Brainstorming Basics (Exercise)
• Brainstorming Rules (Key to Success)
Module 10: Solving the Problem Together
• Choosing the Best Solution (Exercise)
• Choosing the Best Solution
• Implementing, Evaluating, and Adapting (Exercise)
• Implementing, Evaluating, and Adapting
Module 11: Dealing with Your Anger
• What are Hot Buttons (Exercise)
• What are Hot Buttons
• Identifying Your Hot Buttons (Exercise)
• Identifying Your Hot Buttons
• Alter (Exercise)
• Alter
• Avoid (Exercise)
• Avoid
• Accept (Exercise)
• Accept
• Wrap Up