Developing Emotional Intelligence for Leadership Training

Emotional intelligence describes the ability to understand one’s own feelings which is vital to being an effective and high-performing member of any team. It also provides great insight on how emotion influences motivation and behaviour. The concepts of Emotional Intelligence have been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.
Focusing on managing your emotions under pressure, participants will gain a better understanding of self-management and self-awareness by learning how to manage your emotional brain in your most difficult moments. This in turn will give them better insight and control over their actions and emotions. With a greater understanding of emotions participants will experience a positive impact on their professional and personal lives to make their job and career more effective, satisfying, and successful.

Learning Outcomes 

• Use Emotional Intelligence to maximise the effectiveness of your communication with others and feel better about yourself
• Identify the main EI competencies and know how each area can contribute to your personality and interaction with others
• Recognise and understand your moods and emotions and their effect on others
• Manage and regulate your emotions to make sure they don’t disrupt your behaviour
• Control and guide your emotions so you can achieve more, boost yourself and vastly increase your productivity
• Establish rapport with others and improve the effectiveness of your communication
• Understand others’ feeling when interacting with them and become a trusted person in their network
• Understand others needs systematically and respond accordingly to get maximum results in your interactions with them

Assessment Criteria
Student Action Plan, Role Play, Online Quiz
 
Methodology
Lecture, Individual & Group Activity, Feedback Sessions, Discussions, Demonstration, Business Games, Role Plays, Videos