This workshop is to equip Leaders with all the right “tools” to develop and hone their negotiation skills. The objectives of the workshop are:
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Increase their mastery of a set of skills which would make their negotiations more effective.
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By experimenting with various negotiation techniques will help participants identify the most suitable one for them.
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Recognize their strengths & weaknesses ie. self-awareness to help them develop strategies to increase their negotiation effectiveness.
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Learning to assess the style of negotiation counterpart and how to manage it
Learning Outcomes
Upon completing The Art of Negotiation, participants should be able to:
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Learn and understand what is Negotiation
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Master a set of negotiation skills which include planning, questioning, listening, using effective non-verbal communications, brainstorming and evaluating needs
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Learn the 5-step process of Analysis, Preparation, Communication, Proposal & Commitment
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Using various tactics/techniques and tools, learn to assess the negotiation counterpart, to manage barriers and attend to ethical issues
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Recognize their strengths & weaknesses so as to help them develop strategies to increase their negotiation effectiveness.
Assessment Criteria
We use Harrisons Assessment Tools as a tool to Engage, Retain and Develop
Methodology
We apply an experiential approach to enable participants “learn by doing”.
The methodology focuses on:
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Review and analysis of Pre-Program On-line Harrisons Assessment tools
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Case studies
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Individual and group exercises
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Skills practices
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Roleplays
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Giving & receiving feedback & feedforward
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Energizers
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Coaching Tools for introduction, sharing ideas & reflection
Day 1
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Participants Introductions
Prepare participants to help each other learn.
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Types of Negotiations
Understand what negotiation is and the types of negotiation that individuals use for specific negotiation outcomes.
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Negotiation Self-Assessment
Identify each participant’s highest impact learning
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Core Principles of Negotiation
Understand the primary principles of negotiations and the ways that others influence us
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Steps to Negotiation
Day 2
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Investigating Interests
Understand the importance of finding common ground during negotiation.
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Building Trust and Relationships
Ask powerful questions, listen and analyze others’ points of views to build good relationships during negotiation.
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Negotiation Tactics
Identify and demonstrate understanding of common negotiation tactics and how to recognize their use
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Barriers to Negotiation
Demonstrate understanding of various obstacles to negotiation situations and how to deal with them
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Negotiation Success Factors
Apply effective measures and criteria to a negotiation success plan
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Close
Reference Learning Points.