Good Ethic is Good Business.
What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another.
This course will not provide you with an easy way to solve every ethical decision you will ever have to make. It will, however, help you define your ethical framework to make solving those ethical dilemmas easier. We’ll also look at some tools that you can use when you’re faced with an ethical decision. And, we’ll look at some techniques you can use so you don’t get stuck in an ethical quandary. Best of all, we’ll look at a lot of case studies so that you can practice making decisions in a safe environment.
The Benefits of this Course Series
- Understand the difference between ethics and morals
- Understand the value of ethics
- Identify some of your values and moral principles
- Be familiar with some philosophical approaches to ethical decisions
- Identify some ways to improve ethics in your office
- Know what is required to start developing an office code of ethics
- Know some ways to avoid ethical dilemmas
- Have some tools to help you make better decisions
- Be familiar with some common ethical dilemmas
Course Period- 2 Full Days
The course will be delivered via power points, hands on exercises, and practical activities which will allow the participants to have a clear picture of the subject.
What are Ethics?
- Defining Ethics and Morals
- Values Identification
- Bringing It All Together
- Taking Your Moral Temperature
- Why Bother with Ethics?
Kohlberg’s Six Stages of Moral Development
Level 1 (Pre-Conventional)
- Obedience and punishment
orientationHowcan I avoid punishment?)
orientationWhat'sin it for me ?(Paying for a benefit)
Level 2 (Conventional)
- Interpersonal accord and conformity (Social norms) (The good boy/girl attitude)
- Authority and social-order maintaining orientation (Law and order morality)
Level 3 (Post-Conventional)
- Social contract orientation
- Universal ethical principles
- (Principled conscience)
What Does Ethical Mean?
- Merck Pharmaceuticals
- Decision Analysis
Avoiding Ethical Dilemmas
- Some Easy Strategies
- Case Studies
Pitfalls and Excuses
Developing an Office Code of Ethics
- Are You Ready?
- Sample Codes of Ethics
- Your Code of Ethics
22 Keys to an Ethical Office
- See things as they are, not as you want them to be.
- Lead by setting an example of good ethical conduct and good ethical problem solving skills.
- Never give the impression that you don’t care that improper actions are taking place.
- Commit to being involved in the process.
- Anticipate ethical conflicts.
- Communicate well.
- Establish the language of ethics with those in your office.
- Expect people to have different standards.
- Remember that people are normally not as ethical as they think they are.
- Define ethical expectations early in the relationship.
- Support your boss’s efforts to uphold high standards for ethical conduct, communicate about ethics, and solve ethical dilemmas.
- Be patient with each other.
- Be consistent. Be predictable.
- Pay attention to details.
- Nurture the communication process with your boss.
- Ask lots of questions.
- Be organized. Stay focused.
- Learn to dodge the ethical traps of and cynicism.
- Remember that virtue is its own reward.
- Protect your key assets (good health, strong self-esteem, desire to improve a situation, good communication skills, and your reputation as a person of integrity).
- Speak up whenever you feel more unethical behaviors are slipping in, or when you sense your collective ethics are getting sloppy, or when you think convenience is becoming more important than character.
- Challenge yourself. Keep learning.
- Pre-Assignment Review
Basic Decision-Making Tools
The Three-Phase Model
- Phase One – (RecognitionDiagnosis)
- Phase Two – (Search and Design)
- Phase Three - (Judgement, Analysis Bargaining, Authorization)
- The Problem Solving Toolkit
Ethical Decision-Making Tools
- Three Types of Tools
- Case Study
Personal Action Plan
Recommended Reading List