Program Overview
We have all heard before that, what makes a good worker need not necessarily make a good manager. Similarly, what worked well in the past may not be sufficient to support the new manager to be effective. The transitional shift for an individual member of any organization to the position of responsibility as a manager is probably the single most challenging factor in organizational life. In every given situation, there is a profound need to transform our thinking about work and relationships by learning new skills and knowledge.
This specially designed 2-day training helps develop and refine managerial skills for both those people starting out in management, as well as those who are more experienced. The course empowers you to optimize the effective functioning of your daily tasks. Your active participation in our program provides you with a rigorous training environment, enabling you to apply and sustain your learning with the aim of forming winning habits.
The New Manager In You!
- Coaching
- Communication
- Leadership
- Problem solving and decision making
- Time management
Training Outcome
After completing the training, you should be able to:
- Handle the new role of managerial leadership
- Use various communication strategies to develop winning solutions
Create solid teamwork- Solve problems and make decisions effectively
- Resolve conflicts professionally
Our Methodology
To change your direction, shift your thinking.
Our programs are initiatives that last. They encourage new ways of thinking. They open up ways to create extraordinary achievements. We believe individual behavior and attitude contribute significantly to the overall excellence of your organization. So we focus on what really matters.
Our unique methodology of combining experiential, instructional and discovery learning, and supported by modern coaching technology, creates powerful shifts in attitudes and behavior that will encourage sustainable change in your organization. These changes make an impact on results where it matters.
In our programs, you can expect an extensive use of case studies, debriefing, dyads, facilitated coaching, feedback, games and activities, group discussions, lectures,
Course Outline
Our program outline encompasses the following modules:
Day 1:
Module 1: Overview
- Context
setting - What is leadership to
you - Goldfish in the fishbowl
- Leadership theories and concepts
- The 3 Hats
Module 2: Interpersonal Communication
- Building credibility
- The 4 Communication Styles
- Identifying your personal style
- Developing your style towards effective leadership
- Shifting into positive action
Module 3: Being Effective In Leading People
- Applying learning in leading different people
- What people say and do and what is important to them
- What we do more of when leading different people
- What we avoid doing when leading different people
- World café: Revealing our blind spots
Module 4: Team Development Analysis
- Team development model
- Diagnosis skills
- Characteristics of the team
- Flexing skills
- Action planning for
team in various stages
Day 2:
Module 5: Individual Development Analysis
- Competencies and attitudes
- Development needs
- Directing and supporting
- Leadership styles
- Mapping the right leadership style to the individual needs
Module 6: Effective Coaching
- When and who to coach
- The QSDAT Spectrum
UGROWs model- Live coaching
In-field coaching
Module 7: Feedback
- What is
feedback - The feedback of feedback
- Giving feedback
- Receiving feedback
- Using feedback as a way to coach
Module 8: Relationship & People Management
- Scarcity
vs abundance - 4 levels of relationship experience
- The WOW factor
- Creating a relationship commitment contract
- Coaching performance
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