Coaching skills have become such a critical need that leaders and managers have now added coaching into their required skills sets. Recognizing this need, the Coaching For Leaders program focuses on developing participants with the essential skills and techniques of coaching through an interactive and hands-on learning process. This 2-day workshop will coach the participants on how to use a coaching style of leadership to build commitment and enhance performance. Our main emphasis is on the development of practical competencies which can be applied immediately and effectively.
Skills & Tools:
•Distinctions between Coaching, Mentoring & Counseling
•The Coaching Mindset
•The Power of Validation
•Usage of the GROW Model in everyday Coaching Conversations
- What is Coaching
- Why do you want to coach?
- Coaching Defined
- What are the key skills of a coach?
- Coaching Skills 1 : Building Trust
- Coaching Skills 2 : Asking Powerful Questions
- Coaching Skills 3 : Active Listening
- Day 1 Summary
- Coaching Skills 4: Feedback & Feedforward
- Coaching Skills 5: Validation Scaling Technique
- GROW Model
- Role Play Demo
- Skills Practice
- Skills Practice Review
- Program Summary/Action Plan
TRAINER PROFILE - JEFF CHEAH
Jeff Cheah holds a B Sc.(Hons) Degree majoring in Mathematics from Universiti Sains Malaysia (USM), Penang.
Jeff Cheah started his career in NCR Corporation and IBM in Sales and Marketing positions and eventually started his own business in Software Solutions for Enterprise Resource Planning & Financial/Treasury Solutions. Over the last 34 years, he has held various Senior Management positions including Sales Director, Senior Manager, General Manager, Director, Executive Director and Managing Director.
Jeff Cheah joined NBO Leadership as General Manager in April 2012. Jeff Cheah is a Certified Master Performance Coach. He is also a Certified Coach with Marshall Goldsmith’s Stakeholder-Centered Coaching & is appointed by Marshall Goldsmith’s Organization as an Associate Coach. He has conducted various Coaching Workshops & 1-on-1 Executive Coaching in Banks & GLC’s. In addition, he is a certified Executive Trainer for NBO Leadership & Communications Programs. He is a Committee Member of Malaysian Association of Certified Coaches (MACC) and ICF Malaysia Chapter (ICFMy)